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Is Halo Financial Money Transfer Reliable?
Financial Conduct Authority (UK)Halo Financial has been distinguishing itself as one of the top rising British currency transfer companies since its founding in 2005. Its founders have met during their previous job at Moneycorp. With just 50 employees, and trading over 30 currencies, Halo Financial proves its value to customers by providing personalized, jargon-free counsel on all the financial factors that maximizing savings when moving currency. The company boasts £500m in trade volumes per annum.
Halo Financial won awards such as the Best Customer Focus Award in 2016 and from 2014-2017 Feefo Gold Merchant Status awards. It is also a partner of FXStreet, one of the better known currency magazines online. It has a regular feature in London’s City AM newspaper and has featured in many Nationals including The Telegraph, The Times and Yahoo! Finance News.
Feefo Gold Merchant Status 2014-2017
Best Customer Focus 2016
Re:Locate Magazine Expat Awards 2014
OPP Awards in 2013 and 2014
Very credible company with a long track record and almost always positive reviews, winning multiple prestigious awards and deserving our attention as an industry leader in the UK.
Do Clients Like Halo Financial Money Transfer?
Halo Financial Money Transfer Reviews from Across The Web
There are 877 reviews on Feefo. About 5 of them are complaints, and the rest are highly positive. In addition, there are another 25 reviews on ReviewCentre. With over 3/4 positive, a few negative – overall score 4.2/5. On Facebook they have 19 reviews with a score of 4.5 / 5 stars – a strong performance.
There are quite a few expat forums discussing Halo’s services (example). Most of which are positive.
Those who enjoyed Halo’s services mentioned the following:
- Professional staff – expert knowledge with a personalised solution always available
- Smooth and speedy money transfer – often sameday otherwise within 24 hours
- Helpful dedicated dealer – will advise you when to move or not move your money
- Good currency exchanges rates – competitive and will always aim to beat the nearest competitor – always worth phoning for a comparison
- Seamless experience – prompt, helpful and highly recommended
The several complaints we have reviewed have discussed a variety of topics. Including:
- Trouble signing up
- Confusion and errors in particular cases
Most of the reviews are of satisfied customers thanking Halo Financial for the service they provided them with. They were happy with all elements including service, pricing, and the overall experience seems highly positive.
There are about 10 complaints we have located online overall, which make up less than 2% of the reviews we have found. Those are quite fierceful claiming Halo messed up the transfer, but we tend to believe these are either isolated cases or untrue reviews.
Overall seems like clients love doing business with Halo.
Halo Exchange Rate & Fees
Fees: Though Halo’s “normal” fees are high, our readers are eligible for a fee-free transfer as long as they pass the minimum hurdle of 1,000 Pounds, similarly to our other top companies like World First, Currencies Direct, and Moneycorp.
Exchange Rates: As with all companies, you absolutely can’t tell what’s the exchange rate you’ll get before you come with your specific requirements and ask for a quote. Halo is not different in that perspective. The difference is that they have hundreds of reviews attesting for their claims of saving clients up to 4% in comparison with banks.
Limits: The minimum transfer amount is £250 for regular transfers. The minimum for one-off transfers is £1,000. They have an online platform (no longer in beta mode) and when it is fully launched the lower limit may reduce.
No fees and seemingly very good rates as witnessed by client reviews. Seems like Halo financial is doing well on that aspect.
Global Reach & Service
UKWays to approach: Email, Telephone (sign up is available online).
Translations: No.
Accepts Clients: Worldwide.
Currencies Handled: Most.
Client Reviews: 98% positive.
The Halo brand is truly a service oriented company.
The only disadvantage for non UK clients is the lack of offices outside the UK. We would recommend international business clients or those transferring large amounts frequently to seek out more internationlised firms like Currencies Direct.
Additional Functionalities
- Rate Watch.
- Limit & Stop loss Orders.
- Forward Contracts.
- Regular Transfers
- Combinations of the above
- Guidance on Emigration and overseas property purchases – including several unique 15+ pages Free guides.
- Risk management service for businesses.
- Daily updates on the market.
- Regularly updated blog covering Industry news, Emigration, Overseas Property and more
- Quarterly white papers on the major currency pairings such as GBPEUR, GBPUSD, GBPAUD
Halo also uniquely offer a free business FX audit for companies, which is a personalised and meticulous service. Otherwise it is a pretty standard hedging offering for businesses, but all the basics are provided and we know for certain the level of professionalism is higher than the industry standard. Their white papers help to differentiate them from other competitors in the market and show that they are experts in the FX market and are always looking to improve and develop.
The Halo Website is already fully responsive and mobile friendly, they don’t have an App as yet but we know that one is in the pipeline and we have been assured that the website user experience is being considerably improved upon for 2019.
Good business value with a free currency audit service and now with a fully functional online trading platform too. Great rates and great service, what more could you want!